Modifications or cancellations may be possible if the order has not yet been processed. Contact customer service promptly for assistance.

The engraving allows up to 40 characters in one line (including spaces). Character limits will be displayed on-screen as you customise.

Can I engrave in other languages or include design elements apart from English?
Our website currently supports text engraving in English only. However, we are happy to accommodate requests for engraving in other languages or adding specific design elements. Additional costs may apply for engraving images or non-standard designs. Please contact our customer service at support@mod.luxe with your specific requirements to explore further options and receive an accurate quote.

Currently, our website supports only text engraving. However, we are happy to assist with specific requests for logo or image engraving. Please note that additional costs may apply for this service. Contact our customer service at support@mod.luxe with your query details to receive an accurate quote and assistance in placing your order.

Personalised laser engraving requires an additional 2–3 business days to process before shipping. For urgent order inquiries or same-day dispatch, please contact us prior to placing your order, and we’ll be happy to assist whenever possible.

If you wish to send multiple items to different addresses (e.g., for gifting), we’re happy to assist. Whether each sabre has a unique engraving and recipient address, such as for corporate or client gifting, please contact our customer service at support@mod.luxe for assistance in coordinating multiple delivery addresses.

All orders are dispatched from our Sydney fulfilment centre.

Yes, we offer worldwide shipping. Delivery times and rates vary depending on the destination and will be calculated at checkout.

Currently we offer complimentary standard shipping Australia-wide. For domestic express delivery and international orders, shipping rates are calculated at checkout based on your location.

Australia: 2–7 business days
International: 7–15 business days (depending on the country and customs clearance)

Once your order is placed, you will receive a confirmation email. Tracking details will be sent via email as soon as your order is shipped.

Orders are typically processed and dispatched within 1–2 business days. For personalised items, please allow an additional 1–2 business days.

At the moment, express shipping is available for Australian orders only and can be selected at checkout for an additional fee.

International orders may be subject to local customs duties or taxes upon arrival. These charges are the responsibility of the recipient.

We accept returns of unused, non-personalised items in their original packaging within 14 days of delivery. For full details and instructions, please visit our Return Policy page.

If your item arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery at support@mod.luxe, including clear photos and a brief description of the issue. We will prioritise a replacement or arrange a refund where applicable. For full details, please refer to our Return Policy page.

Customers are responsible for return shipping unless the item is faulty or incorrect. We recommend using a tracked service for your peace of mind.

Once your return is received and inspected, refunds are typically processed within 3–5 business days to your original payment method.

No, the SPLENDOUR Champagne Sabre is not sharp. It is specifically designed for the ceremonial act of sabrage, where the force of the blade strikes the bottle's neck to cleanly sever the top, utilising precision rather than a sharp edge.

Yes, you can travel with your champagne sabre, but it must be packed in your checked luggage. While the champagne sabre is designed for ceremonial use and has a dull blade edge, it may still be considered a prohibited item in carry-on luggage due to its appearance. Security personnel might not easily distinguish between a ceremonial sabre and a weapon.

To ensure compliance, securely wrap your sabre before placing it in your checked baggage. However, we strongly recommend checking with your airline or the relevant security authority for the most accurate and up-to-date information regarding specific travel regulations.

While the SPLENDOUR Champagne Sabre is designed for ceremonial use and features a dull blade edge, cruise lines may still classify it as a restricted item due to its resemblance to a weapon. Some cruise operators may confiscate the sabre during boarding and return it at the end of the journey. (Carnival Cruise Line)

For instance, Royal Caribbean's policy explicitly forbids "all firearms and weapons," including "swords" and "sabers" . Similarly, Carnival Cruise Line prohibits "all weapons," specifying items like "swords"
Given these restrictions, it's advisable to avoid bringing a champagne sabre on your cruise. If you have specific plans that require such an item, contact your cruise line in advance to inquire about their policies and possible accommodations.​