Modifications or cancellations may be possible provided the order has not yet entered processing. We recommend contacting our Concierge team promptly so we may assist where possible.

Engraving accommodates up to 40 characters in a single line, including spaces. Character limits are displayed in real time during personalisation. Three distinct font styles are available to complement your chosen message.

Our online personalisation supports English text engraving. For requests involving other languages, symbols, logos, or bespoke design elements, our Concierge team will be pleased to review your requirements. Additional design or setup fees may apply depending on complexity.

Please contact concierge@mod.luxe with your request.

Yes. Laser engraving permanently marks the blade surface and will not fade or wear under normal use and care.

Our online personalisation supports text engraving.
For logo or bespoke image engraving, our Concierge team will be pleased to review your request.

Please note that artwork preparation or specialised engraving may incur additional fees depending on complexity.

To proceed, kindly contact concierge@mod.luxe with your logo file and specifications for a personalised quotation.

Personalised laser engraving requires an additional 2–3 business days prior to dispatch.

If you require expedited processing, we invite you to contact our Concierge team before placing your order so we may review availability.

For corporate or personalised gifting involving multiple delivery addresses, our Concierge team will be pleased to assist.

Whether each sabre carries a unique engraving or destination, we can coordinate the order on your behalf.

Kindly contact concierge@mod.luxe to arrange tailored multi-recipient fulfilment.

All orders are carefully prepared and dispatched from our Sydney fulfilment centre.

Yes, we offer worldwide shipping. Delivery timeframes and shipping rates vary by destination and are calculated at checkout.

We offer complimentary standard shipping Australia-wide.
Domestic express delivery and international shipping rates are calculated at checkout based on destination and service selection.

Estimated delivery timeframes:

Australia: 2–7 business days

International: 7–15 business days (subject to destination and customs processing)

Please note that international delivery times may vary depending on local customs procedures.

Once your order is confirmed, you will receive an order confirmation email.

Tracking details will be sent as soon as your order has been dispatched.

Orders are typically processed and dispatched within 1–2 business days.

For personalised items, please allow an additional 1–2 business days to accommodate engraving.

Express delivery is currently available for Australian orders and may be selected at checkout for an additional fee.

International orders may be subject to local customs duties or import taxes upon arrival.

Any such charges are the responsibility of the recipient. We recommend consulting your local customs authority for further guidance.

Unused, non-personalised items in their original packaging may be returned within 14 days of delivery.

For full details and return instructions, please refer to our Return Policy page.

Please note that personalised items cannot be returned unless deemed faulty.

If your item arrives damaged or with a manufacturing defect, please contact our Concierge team within 48 hours of delivery and include clear photographs along with a brief description of the issue.

We will review the matter promptly and arrange a replacement or refund where applicable.

For complete details, please refer to our Return Policy page.

Return shipping costs are the responsibility of the customer unless the item is confirmed to be faulty or incorrect.

We recommend using a tracked shipping service when returning any item.

Once your return has been received and inspected, refunds are typically processed within 3–5 business days to the original method of payment.

Processing times may vary depending on your financial institution.

No. The SPLENDOUR Champagne Sabre is not sharpened for cutting. It is engineered specifically for the ceremonial act of sabrage, where precision and controlled force allow the bottle neck to separate cleanly.

When performed correctly, sabrage is a controlled ceremonial technique. We recommend reviewing our step-by-step Sabrage Guide prior to use and ensuring the bottle is properly chilled. Always direct the bottle away from people and fragile objects.

The Champagne Sabre must be transported in checked luggage only.

Although designed for ceremonial use and featuring a dull blade edge, it may be considered a restricted item in carry-on baggage due to its appearance.

We recommend securely wrapping the sabre before placing it in checked luggage. As airline and security regulations may vary, we advise confirming directly with your airline or the relevant aviation authority prior to travel.

Cruise line policies vary. While the SPLENDOUR Champagne Sabre is designed for ceremonial use, some cruise operators may classify it as a restricted item due to its appearance.

Certain operators may temporarily hold the item at boarding and return it at the conclusion of the voyage.

We recommend contacting your cruise provider directly to confirm their current policy prior to travel.