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Have a query, or need assistance with your
order or account? Check through the list
below or get in contact with us at: support@mod.luxe
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Yes, once your order is placed, you will receive a confirmation email. Tracking details will be sent via email as soon as your order is shipped.
Modifications or cancellations may be possible if the order has not yet been processed. Contact customer service promptly for assistance.
Personalised Engraving
The engraving allows up to 40 characters in one line (including spaces). Character limits will be displayed on-screen as you customise.
Can I engrave in other languages or include design elements apart from English?
Our website currently supports text engraving in English only. However, we are happy to accommodate requests for engraving in other languages or adding specific design elements. Additional costs may apply for engraving images or non-standard designs. Please contact our customer service at support@mod.luxe with your specific requirements to explore further options and receive an accurate quote.
Currently, our website supports only text engraving. However, we are happy to assist with specific requests for logo or image engraving. Please note that additional costs may apply for this service. Contact our customer service at support@mod.luxe with your query details to receive an accurate quote and assistance in placing your order.
Personalised laser engraving requires an additional 2–3 business days to process before shipping. For urgent order inquiries or same-day dispatch, please contact us prior to placing your order, and we’ll be happy to assist whenever possible.
If you wish to send multiple items to different addresses (e.g., for gifting), we’re happy to assist. Whether each sabre has a unique engraving and recipient address, such as for corporate or client gifting, please contact our customer service at support@mod.luxe for assistance in coordinating multiple delivery addresses.
Delivery and returns
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Product and care
No, the SPLENDOUR Champagne Sabre is not sharp. It is specifically designed for the ceremonial act of sabrage, where the force of the blade strikes the bottle's neck to cleanly sever the top, utilising precision rather than a sharp edge.
Yes, you can travel with your champagne sabre, but it must be packed in your checked luggage. While the champagne sabre is designed for ceremonial use and has a dull blade edge, it may still be considered a prohibited item in carry-on luggage due to its appearance. Security personnel might not easily distinguish between a ceremonial sabre and a weapon.
To ensure compliance, securely wrap your sabre before placing it in your checked baggage. However, we strongly recommend checking with your airline or the relevant security authority for the most accurate and up-to-date information regarding specific travel regulations.